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About Back to Basics
Maintenance of Normal Hair
Repairing Dry or Damaged Hair
Volumizing Thin Hair
Protecting Color Treated Hair
Cleansing Dull Hair
Leave-in Conditioner
Styling and Finishing
Straightening for All Hair Types
Curl Refreshing for Curly or Wavy Hair
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Q: Where can I find your product?
A: Only in a professional salon in your area. Use the Salon Finder to find a location near you.
Q: Are Back to Basics formulas organic?
A: No. Organic certification of products is a highly irregular and unreliable process. Back to Basics products contain ingredients that are naturally derived. This ensures performance consistency while still respecting the world we live in.
Q: Does Back to Basics perform animal testing?
A: Proudly, no. Back to Basics formulas are tested on family, friends and co-workers.
Q: Is Back to Basics packaging recyclable?
A: Of course! All Back to Basics packaging is recyclable and conserves natural resources, reducing stress on the environment.
Q: Are there any ingredients in Back to Basics products that are harmful?
A: No, each naturally derived ingredient is carefully selected for the primary benefit of a product's performance. Fortunately, nature always provides additional benefits from each ingredient.
Q: Can I buy products directly from Graham Webb?
A: No, we are a manufacturer that sells to distributors who in turn service the salons. We want you to visit the salon to have a trained professional direct you to the correct product designed for your hair.
Q: What if I don't like the product I purchase?
A: We can only guarantee the authenticity of our product if purchased in a professional salon. If you do not like the product, please return the product to the salon where you purchased it. If you have difficulty in this process, please call 800-456-9322 for assistance.
Q: Do you have a catalog?
A: No, we do not, but you can learn about our entire product line by clicking here.
Q: Do you have a mailing list?
A: Yes. Sign up for our newsletter by entering your e-mail address in the "News & Updates" box on the bottom of our home page and we’ll send you the latest news and updates about Back to Basics every month.
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